1. General

WHAT IS HEPPEE?

Heppee is the co-parenting app that makes the life of children and their divorced parents easier & more fun.

Heppee for parents
For the parents we developed a co-parenting app to coordinate their complicated schedules. It is important for children to look back on special moments and look forward to important events. The Heppee Timeline bundles these experiences and photos in a secure and private place.
Family members can access the Timeline and Calendar by invitation of the parents. It’s easy to be involved and plan with your family!

Read hier more about the features.

Heppee for the kids
Especially for your child we have developed the Heppee Kids app. This app is connected to the Heppee Parent app and developed for the needs, perception and experiences of the child.
The app provides a timeline with photos and a fun countdown animation makes sure the child can see when he or she returns to to the other parent. goodnight or giving a hug has never been easier! Our goal is to give the children an overview of their everyday lives and strengthen the bond and relationship with their parents.

Read hier more about the features.

WHY HEPPEE?

• Each year in the Netherlands, 70,000 children end up in a divorce situation. Communication, planning and the sharing emotions are often getting a whole new dimension. The children are often the victims of this situation.
• Children love to share fun and important moments and events with both parents and other family members. This is often difficult if you do not live in one house. Many questions arise through the chaotic situation; WHERE do I sleep? WHERE am I going? WHEN am I going to my mom or dad?
• Also after a divorce, it should be about your child! Share beautiful and important moments of your child with each other and the rest of the family.
• The daily organization in divorced families is often difficult. Heppee helps parents in tailoring and coordinating complex schedules.
• Heppee offers children and parents the possibility of being there for your chils even though it is with the other parent.

THE TEAM BEHIND HEPPEE?

The Heppee app is developed by a team of experts who work closely with (remedial) educationalists, experts, intermediairs and other (step) parents. We are driven by the desire to make the lives of children with separated parents easier and more fun. We do this by bringing the family together in its new form within the app.

WHAT IS OUR MISSION

Planning and communication is often difficult after a divorce, and children are looking for certainties!
With Heppee we want to do something about it !! Heppee stand puts children and their interests at number 1. The Heppee app gives children of divorced parents in a playful way control over their own lives.

We do this by bringing the family together in its new form within the app. We believe that if parents share the good times with each other, this will have a positive impact on communication and the child’s happiness!

WHERE CAN I FIND THE CHILD HEPPEE APP?

You can download the Heppee Kids app here: Apple App store en Google Play Store. Apple App store en Google Play Store.

WHAT IS THE ADDED VALUE OF THE APP?

The app creates a virtual place for children and their divorced parents and other family menbers where they can find and communicate to each other. It is also a tool to prevent frustrations around practical issues and it makes the lives of children with separated parents easier and more fun.
We do this by bringing the family together in its new form within an app. The Heppee app opens with a joint timeline of photos and messages. Both parents can add photos and everyone can make comments and likes on the pictures. The strenghth of the app is in the fact that parents and children can also add other involved parties such as grandparents, uncles, aunts, stepparents and other stakeholders. But only with the consent of both parents.

WHY IS THE APP DIFFERENT FROM WHATSAPP OR FACEBOOK?

Existing tools like WhatsApp, email, excel and Facebook are not sufficient in these situations, eg there is no link with schedules or agendas, there is no consistency in information transfer, pictures are not always in one place or hard to find, privacy and sensitivity and kids do often not have access to these platfroms. Additionally whatsapp messages (and emails) from the ex-partner can be negatively charged.

2. Parent app

SIGN UP


Sign in with your name and email address and choose a name for the family.


Note here that your children and other family members and stakeholders that will be added to this family, will also use this name to login

LOGIN

Are you invited?
Login with the information you received through the email that you’ve received via Heppee. You will receive a:
• Unique family name
• Email address
• Password (which you can edit below)

Existing users:
Log hier in met:

• Login here:
• Unique family name
• Email address
• Password

MULTIPLE ACCOUNTS & FAMILIES


Multiple families can be created within your account in the app where you can have different roles. For example, you’re a parent in 1 family and in another family you ‘re a stepparent or other family member.
• You can find the current family name (with which you logged in) on the top of the screen.
• Click on the icon ∨ to see all family accounts that you’re a part of.
• Click ∧ to go back to full screen.
• Click on your picture or family profile to see your data and customize this. Here you can also change your password and email address.

CREATE PROFILE


Parent
Add your profile photo and enter your name, birthday and your role (father / mother).

Children  
Then add your children. Choose a profile picture and enter their name, birthday and gender. With this you directly create your childs account for the Heppee Kids app.

Co-parent 
Invite the other parent. The other parent will receive a standard message from Heppee through an email. You can customize the message in the app.

Family  
Invite other family members and stakeholders to participate in the app. Family members can access the Timeline and Calendar features. The family member will receiving a standard message from Heppee through an email. You can customize the message in the app.

SCHEDULE


Get an overview when your child(ren) are sleeping at the other parent by filling in the schedule. This schedule is linked to the Heppee Kids app and transferred into a countdown animation. The fun interactive countdown animation shows your kid(s) when they’re staying with their mom or dad in the other house.

Repeating schedule
Select for which child (ren) you want to create the weekly pattern in the schedule and click Continue. First select the end date of the schedule. Then opt for a period of 1, 2, 3 or 4 weeks. Click on the days when your child sleeps at your place and enter a time for each day that they switch. Select the pick up time.

Create Exceptions
Make a one-time change or switch to the standard (repeating schedule). You can change overnight and / or a switch moment.

Filter your schedule

Click on your schedule for [name of child] to see the schedule on child and / or parent level.

All actions and changes are added to your notification screen.

NOTIFICATIONS

Your notification screen shows all the actions that have been carried out. Consider changes to the schema, add photos, comments and likes and Heppee Moments that your child can send to you.

Hug:
Your child can send a Heppee Moment Hug to you. You’ll receive a notification with a heart with the words: [CHILD NAME] gives you a hug. With 1 click you can send a hug back. Your child can see this in their notifications.

Goodnight:
Your child can send a Heppee Moment Goodnight to you. You’ll receive a notification with a moon with the text: [CHILD NAME] wishes you goodnight. With 1 click you can send goodnight wishes back. Your child can see this in their notifications.

Call me now- request: Your child can send a Heppee Moment Call me to you. You’ll receive a notification with a phone within the text: [CHILD NAME] asks, let’s call? At a time that is suitable for you, can can call your child.

ADD COMMENTS & LIKES

You can like the photos on the timeline by clicking on the hearts.

Write a comment or insert an emoji by clicking on the text cloud.

These actions and reactions are also reflected in your notification screen.

ADD PICTURE

You can upload pictures from your camera roll or take a new picture by clicking on the camera icon. Place your chosen photo in the square and choose a filter or crop option.

SETTINGS

Contact
Send us an email or use the in-app chat function to ask a question directly or give you feedback and we will give you a response as soon as possible.

Forgot Family login?
Go to the login screen to request your family login. Click: Family login password? Enter your email address below and we will immediately send you an email with your family login.

Forgot password?
Go to the login screen to request a new password. Log in with your last name, and then click: Forgot your password? Enter your email address below and we will immediately send you an email with the steps to create a new password.

HOW MANY FAMILIES CAN I CREATE?

There is no limit on the number of families that can be added. The administrator of the new family (the parent who creates the family) pays for the entire family.

HOW MANY PEOPLE CAN BE ADDED TO A FAMILY?

There is no limit on the number of persons that can be added to the family.

CAN I USE THE APP WITHOUT ADDING MY EX-PARTNER

Absolutely! You can use the app together with your kids and other family members or people involved to share photos through the timeline. You can also manually enter the schedules so you and your children know where they sleep and how many more nights it takes before they go to the other parent.

3. Child app

LOGIN & ACCOUNT?

Read the story about Heppee and then sign in together with your dad or mom to start using the Heppee Kids app.

Login
One of your parents needs to sign in with their unique family name, which they also use in the Heppee app. Fill in the childs name and the parents need to use their own password, which they also use in the Heppee parent app.

TIMELINE

You can like pictures by clicking on the heart. You can also write a comment on pictures or place an emoji by clicking on the text cloud.

HEPPEE MOMENTS

Hug:
Click on the heart to send a hug to your father and / or mother. They will receive a notification with this heart inside that says: [YOUR NAME] gives you a hug. Your parent can return a hug, which you will receive via your notifications.

Goodnight:
Click on the moon to send a goodnight wish to your father and / or mother. They will receive a notification with this moon inside that says: [YOUR NAME] wishes you a goodnight. Your parent can return a hug, which you will receive via your notifications.

Call me now:

Click on the phone button to request a call from your father and / or mother. They will receive a notification with this phone inside that says: [YOUR NAME] requests a call.

COUNTDOWN ANIMATION

The fun interactive countdown animation shows you when you’re staying with your mom or dad in the other house. This countdown animation is linked to the calendar of the Heppee parent app.

FORGOT FAMILY LOGIN?

If you want to retrieve your famly login (both used for the Heppee Kids and Parent app), go to the Family login screen in the Heppee Parent app. Here your father or mother can click on: forgot Family login? and fill in his or her email address. We will immediately send an email with the family login.

FORGOT YOUR PASSWORD?

This is the password of your father or mother. They can request a new password by going to the login screen and log in with their family name. Here one of the parents can click: Forgot your password? and fill in his or her email address. We will immediately send an email with the steps to create a new password.

4. Privacy & Techniek

How do you ensure the privacy of users and the security of the data?

All data is protected for third parties. We use secure connections according to industry standards.

What do you do with the data received from the families?

We store the data in a database and this information can only be removed by the parents of the family who have access to the account. The data remains the property of the user and is protected for third parties.

Do I still own the photos?

All data is securely stored in a database and you as a parent will continue to own the pictures.